Buyer FAQs

Have a question? Whether you are a first time art buyer or an art connoisseur enhancing your collection, we understand the complexities of buying art.  This is one of the many reasons why  we have created Avaulte. Below you will find a list of our most commonly asked questions. If you need further assistance please email us at hello@avaulte.com and we would be more than happy to answer any questions you might have.

Purchase Info

We accept most major credit cards, PayPal, and Affirm. Avaulte is secured with an SSL certificate.

You have the option to either purchase as a guest or set up an account here.

When you add an artwork to your cart, you have 12 hours to complete the order.

Please click here for shipping and refund info.

Site Info

Avaulte is a platform for buyers & artists. Each artist can showcase his/her work and buyers have the ability to purchase original art from these unique, talented professional artists.

Original Art is exclusively created by up and coming artists that are featured on our website. We have curated our artists and their works to create a personalized, accessible purchasing experience for you as our customer. Meet Our Artists

Information about the specific work of art is located in the description section for each work of art. For additional information about the artist or their work, contact us directly: hello@avaulte.com.

Click here for our full Terms of Service page.

Packing and Shipping Your Artwork

Your purchase will be delivered straight from the artist's studio to your shipping address. Artwork will be packaged professionally by Airfloat Systems Strongbox. Any works less than $1,000 will be shipped via USPS Priority at the expense of the buyer. Any works greater than $1,000 will be shipped via UPS Priority at the expense of the buyer.

At Avaulte, we carefully plan and pack each original artwork to ensure it arrives safely to its destination. Avaulte also shows its professionalism and efficiency through cost-effective shipping rates and the finest packaging to best fit each artwork.

In the event that you would need to change your shipping address, please email hello@avaulte.com with the correct information.

Once placing an order with Avaulte, you will receive a confirmation email with tracking information and an estimated time of arrival. We have an easy tracking system that allows to view the shipping progress of your purchase. Simply log into your Avaulte account and go to the "Your Orders" tab. Tracking is available here for both guests and account holders.

Avaulte only ships within the U.S. See Shipping Policy for more information.