Orders & Shipping
What do I need to know before making a purchase?
We make shopping easy! You can check out using major credit cards, PayPal, or Shop Pay—whichever works best for you.
Plus, our site is powered by top-notch SSL encryption, so your personal information is always secure. You have two options: make a quick purchase as a guest or create an account for a more streamlined experience next time.
Keep in mind, once you add a painting or paintings to your cart, you have 12 hours to complete your purchase. After that, your selections will be released to other buyers.
What is Shop Pay?
Shop Pay is a smart, flexible way to pay that adapts to your needs.
Choose to pay in full at checkout or spread your payments out with easy monthly installments.
It’s all about giving you control and convenience—no matter your financial situation.
Who handles packaging & shipping?
At Avaulte, we take pride in ensuring your painting arrives safely. Every work of art is carefully packaged for its journey, shipped directly from the artist’s studio to your door. We use AirfloatSystems Strongbox to guarantee top-notch protection.
For works of art under $999, we offer cost-effective USPS Priority shipping. For paintings over $1,000, we use UPS Priority to ensure secure delivery, with shipping costs covered by the buyer.
Need to update your shipping address? Just email us at hello@avaulte.com or text us at 858-299-5365, and we'll handle the rest.
When will my painting be delivered?
At Avaulte, we handle each order with care and attention. Once you place your order, you’ll receive an email confirmation with tracking details and an estimated delivery time—so you’re always in the loop.
We use premium Airfloat Systems Strongbox packaging to ensure your painting arrives safely.
Our seamless tracking system lets you easily monitor your shipment’s progress, whether you are a guest or an account holder.
Please note, that Avaulte currently ships only within the U.S.
Refunds & Returns
How do I return my purchase?
Avaulte offers a seamless 30-day return experience.
To begin your return and request a refund, simply reach out to us at hello@avaulte.com or text at 858-299-6365.
For full details, please visit our Refund Policy.
What is Avaulte's Refund Policy?
Refunds are available exclusively for items that arrive damaged.
To qualify, simply provide proof of damage. Ready to start a return and request a refund?
Contact us at hello@avaulte.com. For full details, please review our Refund Policy.
Why Avaulte?
At Avaulte, Artists and Buyers work together to enhance the value of art through distinction and meaningful inspiration.
Each painting is carefully curated, focusing on the art and the emotional experience both bring to you.
We are committed to the value of each artist's potential growth and contribute to buyers with personalized guidance, immersive experiences, and reliable shipping.
Tailored & Custom for You
What is Live Preview?
Avaulte makes it easy to envision art in your space.
With Live Preview, you can see how a painting complements your room or curated designs. Just upload a photo, and watch as the art transforms your environment.
How do I Request a Custom Painting?
At Avaulte, we understand that art is a meaningful investment.
Our Commission an Artist service offers a tailored experience, allowing you to bring your unique vision to life.
How does Avaulte redefine the Art Buying Experience?
Avaulte elevates your experience in three ways:
First, we offer curated guidance with color stories, décor examples, and a Live Preview to assist you in visualizing your space.
Second, our custom Commission services connect you directly with artists for a truly personal touch.
Lastly, we ensure secure, reliable delivery with our exclusive StrongBox Packaging.
