Buyers FAQs

To Purchase

What payment methods are offered?


We accept Credit card or PayPal. No other options are available at this time. Avaulte is secured with an SSL certificate.




Do I need an account to purchase from Avaulte?


You have the option to either purchase as a guest or set up an account here.




How long an art work can stay in my cart?


When you add an artwork to your cart, you have 12 hours to complete the order.




What is Avaulte's Return Policy?


For the complete process click here.





Information

How can I get more information about the work?


Additional information is located underneath each work of art. For more information about the artist you can visit their page for their biography. If you need more information, email us at: hello@avaulte.com or visit here.




What is Avaulte?


Avaulte is the Art Industry hub for Artists & Buyers, where each Artist succeeds and Buyers make a difference by buying original art.




What does “Original Art” mean and why purchase with Avaulte?


When an artist creates an original artwork, the work itself is a "one-of-a-kind", that Original Art connects your interests with works with high quality artists to create a personalized experience.




What are Avaulte's Terms and Conditions ?


Click here to read Purchaser Terms and Conditions. Click here to read Avaulte Artists Terms and conditions.





Packaging and Shipping

Who Handles the Packaging & Shipping?


Your purchase will be delivered straight from the Artist's Studio to your specified address. Avaulte provides quality packaging. Artwork will be packaged professionally ( AirfloatSystems Strongbox) and shipped via USPS Priority at the expense of the buyer.




How do I change my shipping address?


Please email: hello@avaulte.com with the correct information.




When can I expect my purchase to arrive? Can I track it?


Avaulte has an easy shipping tracking system where you can view on a map the location of your purchase at all times. Log into your Avaulte account. From your profile go to your orders page. Tracking is for both guests and account holders.




Does Avaulte ships outside of the US?


Coming soon!





© 2020 AVAULTE

TEL: 858-299-5365​  •  SAN DIEGO, CALIFORNIA 92101  •  EMAIL: HELLO@AVAULTE.COM

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